• Sr. Technical Writer

    Job Location US-CA-Milpitas
    ID
    2018-2523
    Category
    Technical Publishing
    Type
    Regular Full-Time
  • Job Summary

    Aerohive is looking for a Senior Technical Writer to write wireless management platform and related documentation intended for customers, partners, and internal stakeholders. You will work independently on projects with the support of the writing team and management. The projects on which you will be working require diligence, persistence, and an understanding of a broad range of networking topics.

    Responsibilities

    Your task is to work closely with product line managers and subject matter experts to gather information, and to organize, distill, and expound upon it by rendering it as clear and concise prose. In situations where an illustration can be used to clarify an idea, your ability to develop illustrations in accordance with internal illustration guidelines is helpful. To be successful, you need to be able to discuss wired and wireless networking with reasonable fluency, and to be comfortable asking focused and insightful questions of others.

    Qualifications

    • You should have at least 5 years of experience in technical writing.
    • You should understand network concepts, at least to the level of CCNA and CWNA certifications.
    • You should be familiar with Adobe Illustrator and other Adobe Creative Cloud applications.
    • You should be familiar with the Atlassian applications Confluence 5.10 and JIRA 7.5
    • You should be familiar with the Agile development process.
    • You must be familiar (and should be proficient) with Adobe FrameMaker.
    • You must be familiar (and should be proficient) with MadCap Flare.
    • You must have excellent written and oral communication skills.
    • You must understand advanced English grammar, semantics, and usage.
    • You must be able to write in a style that is easy to read and understand by readers of normal intelligence, and that does not rely on jargon or terms of art.
    • You must be sufficiently flexible to function in an environment with rapidly shifting priorities, and to pivot to other tasks as needed.
    • You must submit unedited first drafts or self-edited writing samples for review. Team-contributed works and works edited by others are strongly discouraged.

    Education

    • You should have a four-year degree in Computer Science or English.

    About the Company

    Aerohive uses Cloud Management, Machine Learning, and Artificial Intelligence to radically simplify and secure the Access Network. Our Cloud-Managed Wireless, Switching, Routing, and Security technologies provide unrivalled flexibility in deployment, management, and licensing. Credited with pioneering Controller-less Wi-Fi and Cloud Management, Aerohive delivers continuous innovation at Cloud-speed that constantly challenges the industry norm, allowing customers to rethink what’s possible. Our innovations and global cloud footprint radically simplify Access Network operation for 30,000+ customers and 10+ million daily users. See how at www.aerohive.com/customers.

     

    Aerohive was founded in 2006 and is headquartered in Milpitas, CA. For more information, please visit www.aerohive.com, call us at 408-510-6100, follow us on Twitter @Aerohive, subscribe to our blog, or become a fan on our Facebook page

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